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Refund Policy

A legal disclaimer

Deposits are non-refundable

If you cancel your holiday more than 60 days prior to your arrival date and you have made the balance payment for your holiday, the balance payment will be refunded in full less an administration fee of £50.

If you cancel your holiday within 60 days prior to your arrival date and you have made the balance payment for your holiday, the balance payment will only be refunded if re-letting is achieved and at the re-let rate less an administration fee of £50.

If we cancel or amend your booking - We would not expect to have to make any changes to your booking, but should a problem occur resulting in us needing to make alterations to, or cancel your booking, we will inform you as soon as is reasonably practical. If we cancel your Booking, we will refund in full any fees you have paid to us. However, we will not be liable to refund you for any fees you may have paid to any third party in connection with your holiday (including, without limitation, cost of travel, entertainment, activities or insurance).

Refund Policy - the basics

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